Terms & conditions
Fabstamatic is an online service which lets you turn your Instagram photos into great gifts. With our easy to use product editor you can design your own personalised products and order them.
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
This site is operated by Fabstamatic (registered at 34270494) from its registered address at Stuurmankade 28, 1019KR Amsterdam The Netherlands
Fabstamatic is not endorsed by Instagram™. It uses the Instagram API but other than that it is not related in any way with Instagram. By using the Fabstamatic website you agree with the terms and conditions of Instagram™. These terms and conditions can be viewed at instagram.com/legal/terms
Usage of this site
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
User generated content
In these terms and conditions, 'your user content' means all material (including without limitation text and images) that you submit to our website, for whatever purpose.
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.
Notwithstanding our rights under these terms and conditions in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.
We collect information from you when you place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address.
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
Protecting your information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Disclosure of information to outside parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
1019KR Amsterdam, The Netherlands
Ordering, prices&payment, shipping & delivery.
In order to make purchase items at Fabstamatic, you will be requested to provide us with your personal details and contact information. When ordering items, you will be requested to provide us with your payment details. It is your responsibility to provide valid and correct information and that you are the person referred to in the billing information provided.
Purchases made at Fabstamatic are for the personal or gift use of the buyer only. Re-sale, commercial purposes, or any other commercial benefit is prohibited. Fabstamatic reserves the right to restrict multiple quantities of an item being shipped to any customer or postal address.
The contract between you and Fabstamatic begins once you place an order. When placing an order at Fabstamatic we will send you an acknowledgment to your email address which includes an invoice. Please note that you have to provide us with a valid email address in order for you to receive an electronic order confirmation. When placing an order at Fabstamatic you will need to accept the legal terms and conditions of Fabstamatic.
We reserve the right not to accept your order if we are, for example, unable to obtain authorization for your payment. We also reserve the right to refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.
Prices & payment
We accept PAYPAL and IDEAL (for The Netherlands). Your online payment is being processed by Payment Service Provider ICEPAY. Fabstamatic is responsible for handling your order. ICEPAY is responsible for for processing your online payment. Making purchases in our webshop is secure (SSL). Go to icepay.com for more information on payments done through ICEPAY.
We take the time to perfect your order. Quality over speed. Nonetheless we will process your order as fast as we can, normally within 48 hours of placing your order. Once your order has been shipped you will receive an e-mail that your order is on its way.
Expected delivery times (working days):
- The Netherlands: 1-3 days
- Europe: 5 days
- Outside Europe: 7-10 days
We ship with ordinary mail delivery. By doing so we can offer you competitive prices which include free shipping. If you wish to secure your delivery you can do so by indicating this during the checkout process. An surplus is applicable and will be charged.
Shipping rates and additional delivery options and rates are clearly stated on our website during the checkout process.
Every product we produce is uniquely designed by you and handcrafted with the utmost care. Therefore we do not accept returns or grant refunds. However; we aim for 100% customer satisfaction so if you are not happy with your product, do contact us at firstname.lastname@example.org. We will get back to you as soon as possible and discretely handle your concern.
Terms and conditions giftcards
Your use of gift cards issued by Fabstamatic indicates your agreement to be bound by these terms and conditions.
- Gift cards are issued digitally by email to the recipient as indicated by the buyer in the payment process.
- Gift cards are only valid for purchases at Fabstamatic.
- Gift cards contain a unique code. This code can only be used once.
- Gift cards cannot be used to purchase other gift cards.
- Gift cards cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account.
- Gift cards are specifically issued per product as stated on the card. No other products as mentioned on the card can be purchased.
- Additional services such as shipment outside of EU or registered shipping is not covered by gift cards and will be charged separately.
- To redeem the gift card follow the process on the site and fill in the code where applicable.
- Gift cards expire 1 year after date of issue. The date of issue is the date on which the gift card is digitally sent.
- Protect this card like cash. Your gift card is your responsibility. Lost or stolen codes or usage of the card by someone other then the intended recipient will not be compensated.
Questions on usage of gift cards? Contact us at email@example.com
These terms and conditions will be governed by and construed in accordance with Dutch law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of The Netherlands.
1019 KR Amsterdam, The Netherlands